Caesars Casino has been around for over a decade and is easily one of the most recognizable names in the U.S.
And because of its renowned reputation, you may be thinking about checking out Caesars Palace Online Casino.
But, is this platform worth the hype, or should you put your faith, and more importantly your money, into a different platform?
Well, in this review, I’ll answer this question by taking a detailed look into Caesars Palace Online Casino, checking out everything from its safety to its variety of games.
By the end of the review, you’ll have a good understanding of whether the platform is a good fit for your personal preferences.
Caesars Palace Online Casino video review
Overall rating - 4.5 stars
Overall, I give Caesars Palace Online Casino a rating of 4.5 stars based on an overall score of 69.6 and an average of 8.7.
We review every online casino using the same criteria and rating system.
View our dedicated page on how we review and test online casinos for more information.
Here’s a breakdown of how Caesers scored:
Caesars Palace Online Casino overview
Caesars is an overall solid US online casino, with a great mobile app, solid customer service, and an impressive overall selection of games.
However, the lack of 24/7 customer support, a small variety of sports betting options, and an unrefined website do let it down.
Overall, I would recommend Caesars to anyone who wants an easy-to-use platform, with a decent selection of core games.
However, if you’re looking for the widest selection of games on the market, you may want to look elsewhere.
Find out more about the T&Cs with our guide to Caesars legal states.
Caesars Casino pros & cons
Pros
- Mobile app is flawless
- Great customer service
- Live casino is great
Cons
- Website could do with some work
- Sports betting is lackluster
- No 24/7 live chat
Safety - 5 stars
From a safety standard, Caesars is flawless. It’s well protected from cyber threats and holds a solid Gibraltar license.
Encryption
When you play through Caesars, you’ll be protected by 128-bit encryption, which helps to protect your financial information from cyber thieves.
For added safety, the company also uses a top-of-the-range firewall.
With cybersecurity this solid, you won’t need to worry about your financial or personal data ever being at risk.
Licenses
When assessing the safety of an online casino, it’s vital to check it has the necessary licenses to operate. Luckily, Caesars has some of the strongest.
Caesars is licensed to operate in the following states:
Michigan (licensed by the Michigan Gaming Control Board)
New Jersey (Licensed by the New Jersey DGE)
Pennsylvania (Licensed by the Pennsylvania Gaming Control Board)
West Virginia (Licensed by the West Virginia Lottery Commission)
Because of this, you can rest assured that every game you play is fair and free of bias.
Track record
And beyond all of this, Caesars has a stellar track record.
The company was formed way back in 2013 and has since built up a reputation for security, honesty, and fair dealing.
It’s ultimately hard to argue with two decades of good behavior, and you’d be stretched to find a site with a better track record than Caesars.
Pros
- Solid 128-bit encryption
- Multiple Gambling Licences
- Trusted Name
Cons
- None
Deposits and withdrawals - 4.5 stars
Adding and withdrawing money into your Ceasers account is incredibly simple, and there are no associated fees with either transaction.
However, the deposit processing time is on the slower side.
Deposits
Caesars naturally wants to make depositing money as easy as possible, and as a result, there are several ways to deposit funds into your account, including:
PayPal
Mastercard
Visa
Neteller
Paynearme
All of the above methods are completely free, and instant. The minimum transaction amount is also relatively low at $10.
Withdrawals
Withdrawing winnings out of your account is likewise completely free, and with a minimum withdrawal amount of just $10, you’ll be able to capitalise on even the most modest of winnings.
However, withdrawals can take a little while to hit your account. In fact, depending on the method that you use, they could take up to five days. capitalize
Thankfully, most methods like PayPal and Neteller will process within one working day.
Pros
- Variety of deposit and withdrawal methods
- Low minimum transaction fee
Cons
- Withdrawals can take a while
Onboarding - 5 stars
Setting up an account with Ceasers couldn’t be easier. The process is logical, and start to finish takes less than five minutes.
Setting up an account
Making an account with Caesar's is a very simple process.
To Join, just follow these simple steps:
Download the Caesars app and click on the ‘Register’ option.
Fill out the registration form, which will ask you for your phone number, email, and some other personal details.
Create an account passcode and complete two security questions.
Verify that you’re at least 21 years old by uploading an ID document, such as a password.
Once your account has been verified, you’re good to go!
The whole onboarding process took me less than five minutes, thanks to the site’s speedy ID verification.
Ultimately, creating an account really couldn’t be simpler.
Pros
- Simple and logical process
- Quick registration
Cons
- None
Mobile app - 5 stars
Caesars' mobile app received a revamp in April 2024, and it’s set the standard for future online casino apps.
The layout is intuitive, the performance is incredible and the customization options make it feel unique and personal.
Look and feel
The overall look and feel of the Caesars mobile app is simple, yet effective.
It uses a dark, black and orange theme, which is heavily contrasted by the bright home images of the games, making for a subtle, yet high-impact look.
When you open up the app, you’ll be greeted by your ‘For You’ page, which is packed with recommended games based on your recent history.
At the bottom of the screen, you’ll be able to scroll through different game types, such as table and slot, and view and change your account settings if you need to.
There’s also a dedicated payment section to make deposits and withdrawals that much easier.
And finally, at the top of your screen at all times is a handy search bar, which you can use to find a specific game, or browse through a variety of genres at your leisure.
As you might imagine, this is one of, if not the most useful feature in the entire app, as it makes finding the perfect game seamless.
User experience
My personal experience with the Caesars mobile app was extremely good, and I struggled to find a single flaw with it during my testing.
I particularly loved the app’s customization options, like the ‘For You’ section, which fills your screen with personalized game recommendations.
This means you can completely bypass the hassle of finding a new game and instead jump right into playing within seconds of opening up the app.
The search feature is also incredibly useful and makes finding your favorite games extremely easy, and it’s a feature that I would seriously miss if I considered going for a rival platform such as BetRivers.
Another excellent thing about the mobile app is the fact that it’s constantly receiving updates to ensure performance is always speedy, and downtime is kept to a minimum.
This will help ensure you’re always playing, rather than looking at a loading screen for minutes on end!
Finally, there’s something to be said about the overall performance of the app. During my testing, I barely experienced any lag, let alone a crash, or extended period of downtime.
Even when playing the most demanding games, the performance and frame rate stayed solid.
And while this may not seem like a massive deal, a solid performance like this goes a long way in making the overall gaming experience that much more enjoyable.
The only real problem I found with the app is the fact that some games can feel quite squished on a phone screen.
However, this is hardly a problem with the app itself, and if anything, suggests that the website deserves a bit of TLC from the developers!
Pros
- Modern app with a great look and feel
- Stunning performance
- Great visuals
Cons
- None
Website - 3 stars
Caesars' website isn’t bad by any means.
However, compared to the bespoke nature mobile app, it does feel a little unfinished and leaves a lot to be desired in terms of usability.
User experience
Overall, my experience with the Caesars website wasn’t terrible However, I wasn’t blown away with the layout and performance in the same way that I was with the mobile app.
In honesty, it feels like the website version is just a blown-up version of the mobile app, just without the customizability options.
On the plus side, everything is pretty easy to find, thanks to several search bars. The sharpness of the performance and visuals are also hard to fault.
In summary, therefore, the website is more than usable, and you won’t run into any major problems with it.
However, it would also benefit from a little more fine-tuning from the developers.
Pros
- Functions well
- Smooth performance
Cons
- Feels a little unfinished
Games - 4 stars
Ceasers’s selection of games is extremely impressive.
There’s not only a variety of categories, but also plenty of depth within each category itself, ensuring you’ll never be bored, or stuck in a rut of the same old games.
The biggest downside is that the sports betting offered is a little underwhelming when compared to dedicated sports betting sites, such as bet365.
The sheer number of games on offer is also lacking compared to Caesars’ biggest rivals.
Table games
The real-life Caesars Casino is renowned for its variety of casino games, and the online version certainly lives up to this reputation.
There are dozens of different table games to choose from, including classics like Texas hold 'em and roulette, and less common games such as baccarat, not to mention more variations of blackjack than you could even count!
Tables start from just $0.50, so you really can enjoy a session of gaming even if you’re on a tight budget.
You’ll be able to find information about each game just under its thumbnail. This makes finding the right table, with the best stakes for your budget a breeze.
Slots
Another staple in Caesars is its variety of slot games, which are likewise reflected in the online casino.
There are hundreds of different slots to choose from, each with its own themes. Seriously, you’ll find anything from a Guns N’ Roses-themed machine to an underwater adventure!
The payouts on different slot machines vary too. Some are progressive, while others offer a set payout, varying from 1,000 x - 250,000 x your initial stake.
Live casino
In addition to the regular table games and slots, Caesars also offers a live Casino experience, which is powered by Exugi.
Here you can enjoy a variety of card games in real-time, including:
American Roulette
Blackjack
Texas hold 'em
Three Card Poker
I had a particularly enjoyable experience when playing live games, as it adds a whole new layer of tension to normal games.
However, you will need a good internet connection to experience it to its fullest.
Sportsbook
Finally, Caesars offers a dedicated online sportsbook that you can use to bet on a variety of sports, including the NFL, NHL, MLB, and NBA.
It means you can play casino games and bet on the major leagues from the comfort of a single app.
You can read our review of the Caesars Sportsbook here.
User experience
Overall, my experience with Ceasers’ selection of games was pleasantly surprising.
For one, despite the sheer number of games on offer (over 1,000 as of the time of writing), the interface didn’t feel overwhelming at any point. I could easily find any game I wanted, and you’ll never be short of an option to suit your budget, no matter how low or high.
It’s also worth noting that during games, you won’t be bombarded with pop-up ads or banners. Again, this is a small feature, but it makes a world of difference from a user experience standpoint.
The biggest problem with Caesars’ offering of games is that it’s just not as extensive as other platforms.
In reality, this is never going to be an issue for most people. However, from a pure numbers perspective, Caesars is some distance behind its biggest rivals.
Pros
Great variety of slots, table games, and other games
Great user experience
Cons
Sports betting isn’t quite as good as dedicated brokers.
Less overall games than competitors
Welcome incentive & promotions - 5 stars
Caesars has one of the most attractive welcome casino bonuses for new users to capitalize on, amongst several other bet-boosting promotions.
There’s even a loyalty program that rewards longer-term users with incentives such as free meal vouchers.
Welcome bonus
New users will benefit from a 100% deposit match on their first deposit.
So long as you deposit at least $10, Ceasers will match your first deposit, up to the value of $1,000.
You’ll also get an extra 2,500 reward credits after you wager $25 or more on an eligible game.
To receive this welcome bonus, just follow these steps:
Create an account
Deposit at least $10
In the bonus code section, paste the code SP2500
Wait for your deposit to successfully reach your account.
The funds and bet credits will be added to your account within seven days.
This is genuinely a great incentive, because it’s essentially free money, and few other online casinos can boast such an attractive offer.
Other promotions
Aside from the welcome bonus, Caesars is always offering different promotions to keep users engaged and active.
For instance, users can enter into monthly $5K giveaways, which give them the chance to win up to $5,000 in casino credits.
There are also other seasonal and time-limited promotions like Jackpot Frenzies to keep an eye out for.
Loyalty program
Beyond these one-off incentives, Caesars also rewards long-term users through its VIP loyalty program.
This program allows you to earn points whenever you bet money on the platform. These points can then be converted into several rewards like meal vouchers and even discounted hotel tickets.
Of course, it’s going to take you a while to accumulate enough points to cash in on a reward.
However, it’s still a nice incentive and makes Caesar a little bit more attractive over rivals like BetRivers Casino.
Pros
- Attractive welcome incentive
- Several other great promos
- Handy loyalty program
Cons
- None
Customer service - 4.5 stars
On the whole, Caesars’ customer support is hard to fault.
There are plenty of ways to get in touch, response times are great and the support team is very knowledgeable and friendly.
However, I did miss 24/7 live chat support.
Contact methods
Caesars offers no less than four different ways to get in touch if you have a query.
These are:
Live chat: Yes, but not 24/7
Email: [email protected]
Phone support: 1-800-986-9248
Supported languages: EN
Twitter: @caesarsicasino
User experience
Overall, I thoroughly enjoyed my experience with Caesars’ customer support team, for several reasons.
Firstly, the knowledge that the team has, not only for the brand itself but also for the more technical side of things, is unquestionable.
Any question I had could be answered by any member of the team virtually without fail.
I was also pleasantly surprised with how quickly I received responses to my queries. No matter the contact method I used, I only had to wait a few minutes to have my issue sorted.
The only issue I have with Caesars’ customer support is the lack of 24/7 live chat availability. It’s not a deal breaker by any means.
However, it would be reassuring to know that there’s always someone on hand if I do encounter an issue.
Pros
- Plenty of ways to get in touch
- Fast response times
- Knowledgeable team
Cons
- Live chat isn’t available 24/7
- Live chat only available in English
Final thoughts
Ultimately, Caesars is one of the best online casinos in the USA.
The mobile app is great, the variety of games is unmatched, and the promotions and incentives speak for themselves.
It’s a near-perfect place for any casino enthusiast, and whether you’re a complete beginner, or a seasoned pro, is worth your time and attention.
I would recommend it to anyone!
How to gamble responsibly
Before we end this article, we need to caution you to always bet and play responsibly with casinos and their bonus offers.
To ensure you’re being cautious, these casino sites implement various responsible gambling practices that will help you keep your betting habits in check and prevent unhealthy behaviors.
Limits: Online casinos allow you to set betting limits, i.e. limit how much you can bet in a day, a week, or a month.
Cashouts: You can withdraw your winnings quite easily from any online casino. This prevents you from spending all of your winnings. There’s also the option for early cashout, so you can still get paid if the bet is starting to go sideways.
Help & resources: Casinos provide access to resources for problem gamblers and point them to organizations that can help with gambling addiction.
Responsible gambling organizations and charities in the US
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References
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Contributors
Tobi Amure
Author
Tobi Amure is Sporting Post’s resident casino expert and writer, bringing a rich blend of expertise in online gambling and cryptocurrency to our readers. With over four years of experience reviewing online casinos and seven years in the crypto industry, Tobi has honed his ability to evaluate platforms across key areas like bonuses, game selection, user experience, and security.
Josh Miller
Editor
Josh Miller, Sporting Post’s Sports & Casino Editor, brings over five years of experience in feature writing, blogging, and SEO. With a strong background in football coverage and sports betting, his work has been featured in VAVEL. Josh also writes extensively about online casinos, providing expert insights into games, bonuses, and gambling trends. His engaging and informative content makes him a reliable resource for Sporting Post readers.